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Franchisors who place strict controls on their franchisees may also have to answer for their franchisee’s human rights practices.

Product and service consistency is the backbone of coffee giant Tim Hortons’ successful business model. Tim Hortons, like many other successful franchisors, imposes a strict regime on its stores in order to ensure that all Canadians can get the same cup of coffee, in the same cup, regardless of where they order it. Control manifests itself through an extensive franchise agreement, detailed operations rules and regular audits of individual stores.

Continue Reading Is the price of a consistent cup of coffee shared human rights liability?

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Our U.S. colleagues recently wrote a great piece about the long-awaited and much-debated decision of the National Labour Relations Board (the “NLRB”) in Browning-Ferris Industries of California, 362 NLRB No. 186,  (“Browning-Ferris”) which has dramatically changed the concept of “joint employment” south of the border.  U.S. employers who – on the basis of 30 years of NLRB precedent – have operated on the basis that workers supplied by temporary staffing agencies were not their employees should take heed.  The rules have changed and employers will need to adapt.  Readers who want a purely U.S. analysis of this landmark case can link to it here. Continue Reading Meet the New Boss…. Same as the Old Boss? Temporary Workers and Joint Employment in the U.S. and Canada

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A recent New York Times article about the workplace culture at Amazon has spurred increased debate about the value of so-called “purposeful Darwinism”, in which competitive pressures (both internal and external to the workplace) and grand ambitions foster a cut-throat and gruelling workplace environment that leaves employees struggling to keep up or out in the cold.

Being at the top of any field, some would argue, demands this type of attitude and requires employees and managers who settle for nothing less than the best. When a company operates in a fast-paced, high-stakes industry that rewards continual improvement, hyper-efficiency, precision, and immediate satisfaction, there may be very little room for either error or rest. In exchange for a few years of catering to extraordinary expectations, employees receive above-marker compensation, responsibility, and experience that they might not gain in a less exacting workplace. This assumes, of course, that employees have the option of moving up or moving on, which is often more true for white-collar employees than blue-collar ones.

On the other hand, some companies appear to have achieved remarkable growth while maintaining a positive space for employee engagement and encouraging a more even work/life balance – on the whole, even if not day-to-day. For these companies, corporate sustainability extends beyond ensuring a healthy profit margin and minimal carbon footprint. Rather, it also involves ensuring that key talent can be attracted, encouraged, and maintained and that the diversity of the workforce is harnessed and propelled into innovative ideas and approaches. This attitude towards employee relations may require sacrificing short-term gains for potentially long-term viability – a cost that some employers, particularly those with demanding shareholders, may be unwilling or unable to pay. Continue Reading Workplace Tug-of-War: Balancing Employee Demands with Employer Expectations

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In a previous post, we discussed the Supreme Court of Canada’s (“SCC“) decision in Potter v. New Brunswick (Legal Aid Services Commission), in which the SCC purported to clarify the test for constructive dismissal as it applied to suspensions. But does the decision apply to all suspensions? What if an employee is suspended because of misconduct? Or pending determination of criminal charges? And do employers have to continue paying employees while suspended for these reasons?

To help provide some guidance, we will be publishing a two-part series dedicated to the issue of suspensions: what types of suspensions exist, when suspensions should be paid, and – perhaps most importantly – what types of suspensions courts may consider to have been constructive dismissals. This post will provide an overview of the law relating to paid suspensions, while our next post in the series will address unpaid suspensions. Continue Reading Suspensions in the Post-Potter Age: Key Take-Aways for Employers (Part 1)

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Business is becoming increasingly global as companies establish operations in various countries throughout the world. As profitable as this strategy may be, expansion is not without its difficulties. Where an employer is a subsidiary or branch of a larger foreign corporation, for instance, there may be issues regarding conflicting laws and regulations. For example, where a parent company is expected to abide by one set of laws in the United States, but adherence to those laws may be viewed as discriminatory in Canada, what is the appropriate course of action for a Canadian subsidiary or branch?

On July 23, 2015, the Supreme Court of Canada (“SCC”) released its decision in Quebec (Commission des droits de la personne et des droits de la jeunesse) v. Bombardier Inc. The case was the SCC’s first opportunity to consider alleged discrimination based on foreign laws. Continue Reading Acting Locally, Thinking Globally: The Impact of Foreign Laws on Canadian Employers

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Employment contracts can be frustrating, but they can also be frustrated.  The former is a simple fact of life, while the latter is a key principle of contract law.

“Frustration” occurs where an unanticipated event destroys the heart of the contract to the point where it can no longer be fulfilled. When a contract becomes frustrated, the parties are relieved of any obligation they were contractually bound to perform.  The legal concept, while simple in theory, has been difficult for employers to apply, particularly in the case of absences due to the critical illness or injury of an employee.

In the recent case of The Estate of Christian Drimba v Dick Engineering Inc., 2015 ONSC 2843 (“Drimba”), an Ontario court examined the concept of frustration in the case of the terminal illness of an employee who subsequently passed away.  The case provides guidance to employers about the factors a court or tribunal may look at when making such a determination. Continue Reading A Frustrating Employment Contract: When Does it End in the Case of Terminal Illness?

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On May 26, 2015, the Ontario Labour Relations Board (“OLRB”) released a decision that declared the local strikes by teachers in the Durham, Sudbury (Rainbow), and Peel public school boards to be unlawful. At the time the OLRB hearings were held, there were approximately 74,000 secondary students “out of class” as a result of the strikes. Continue Reading The Vacation is Over: The Ontario Labour Relations Board Declares Secondary School Strikes Unlawful and Sends 74,000 Students Back to Class

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In our last post, we gave an overview of the union certification process, talked about why employees might choose to join unions and some signs of union organizing that employers should watch for. In this post, we will discuss what employers can and cannot do during an organizing campaign. Continue Reading Not on My Watch – What Employers Can Do When Unions Come Knocking (Part 2)

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When an employer receives a certification application, the countdown clock begins. If the employer was unaware that an organizing campaign was underway, the employer will have only five days to formulate a plan and implement it. This means that employers are often left scrambling, which could result in certification of the union or an unfair labour practice complaint.

Recently, this issue was highlighted in an article by the Toronto Star, which discussed the certification of housekeepers at the Trump Hotel in Toronto. Continue Reading Not on My Watch – What Employers Can Do When Unions Come Knocking (Part 1)

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This two-hour CLE program will provide in-house counsel, HR professionals and business leaders with practical guidance and checklists to tackle the key issues that arise when their company moves into new jurisdictions around the world. We will look at three critical elements of international expansion:

  1. Getting the Structure Right, Early.  What factors do you consider when choosing the type of business entity to use for a particular type of business, long term objective and country?  Understand the impact your choice of business entity can have on your future business and related legal issues.
  2. Realities of Global Employment.  What are the most significant international employment, hiring and termination issues for in-house counsel dealing with international expansion and ongoing operations? Take away strategies to help you avoid the biggest pitfalls and successfully manage a global workforce.
  3. Equity Compensation.  How are companies thinking about equity outside of Canada? Learn whether the use of equity grants to provide future incentives and variable compensation for executives and other employees is available or advisable in other jurisdictions in light of securities law, tax withholding/reporting, exchange controls and other requirements.

Continue Reading Going Global: A Practical Survival Guide for Canadian Multinational Employers (May 28, 2015)